23 March 2021
For the purpose of the Data Protection Act 1998 or any subsequent amendment or replacement or supplementary legislation (the “Act”), the data controller is Hardenize Limited of Unit 2.05, 12-18 Hoxton Street, London N1 6NG, United Kingdom.
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on our Site or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our Site, apps, subscribe to our service or newsletter and when you report a problem with our Site. The information you give us may include your name, address, email address and phone number, financial and credit card information, personal description and photograph, domain names, and network address information.
Information we collect about you. With regard to each of your visits to our Site we may automatically collect the following information:
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this Site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
We use persistent cookies and session cookies on our Site. We use persistent cookies to save your login information for future logins to the Site. We use session cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and then close your browser.
The table below explains the cookies we use and why we use each of them.
|Cloudflare security cookie
|Cloudflare is our content delivery network (CDN) and helps make our site faster and more secure. They use the __cfduid cookie to help them distinguish you from other potentially malicious network users in your network neighbourhood (e.g., coffee shops).|
|Seamless sign-in cookie
|This optional persistent cookie is used to remember you after you sign in and to automatically sign you in on your subsequent visits.|
|Cache busting cookie
|This persistent cookie is an indication that you had signed in, ensuring you’re not served stale content by our CDN.|
|When you sign in, we use a session cookie that let us know whether you are signed in or not. Our servers use this cookie to work out which account you are signed in with.|
You can set up your browser options to stop your computer accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use the whole of the Site or all functionality of the services.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
We use information held about you in the following ways.
Information you give to us. We will use this information:
Information we collect about you. We will use this information:
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Information we share with third parties. We may share your information with selected third parties including:
Information we disclose to third parties. We may disclose your personal data to third parties:
The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or partners. Such staff or subcontractors maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details or the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing outside of the EEA.
Our Site is accessible via the internet and may potentially be accessed by anyone around the world. Other users may access the Site from outside the EEA. This means that where you chose to post your data on our Site, it could be accessed from anywhere around the world and therefore a transfer of your data outside of the EEA may be deemed to have occurred. You consent to such transfer of your data for and by way of this purpose.
We rely on a number of third-parties in order to provide our services to you.
|Amazon AWS||US||We use AWS for parts of our core infrastructure.|
|Chargebee||US||We use Chargebee to help us manage our subscriptions.|
|Cloudflare||US||We use Cloudflare as our content delivery network.|
|Datadog||US||We use Datadog to monitor our infrastructure and centralize our logs.|
|GitHub||US||We use GitHub for source code control and issue tracking.|
|Google G Suite||US||We use Google's G Suite for our email, calendaring, document storage, and collaboration.|
|Google GCP||US||We use GCP for parts of our core infrastructure.|
|Packet||US||We use Packet for parts of our core infrastructure.|
|Pipedrive||EU||We use Pipedrive as our CRM.|
|Postmark||US||We use Postmark to send our transactional email and newsletters.|
|Mailgun||US||We use Mailgun to send our transactional email and newsletters.|
|Plausible||EU||We use Plausible for our web site analytics that works without retaining any personal information.|
|Sentry||US||We use Sentry to keep track of processing errors.|
|Stripe||US||We use Stripe to process credit card payments.|
|ZenHub||US||We use ZenHub to augment GitHub's issue tracking.|
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share any password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will endeavour to protect your personal data, we cannot guarantee the security of your data transmitted to our Site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our Site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You have the right under the Act, free of charge, to request:
Where we process your personal data for marketing purposes, we will inform you and obtain your opt in consent (before collecting your personal data) if we intend to use your personal data for such purposes or if we intend to disclose your information to any third party for such purposes. If you change your mind about being contacted in the future, please click on the opt out options and we will remove you from our mailing lists.
We retain personal data for as long as necessary for the relevant activity for which it was provided or collected. This will be for as long as we provide access to the Site to you, your account with us remains open or and period set out in any relevant contract you have with us. However, we may keep some data after your account is closed or you cease using the Site for the purposes set out below.
We will retain de-personalised information after your account has been closed.
Please note: After you have closed your account or deleted information from your account, any information you have shared with others will remain visible. We do not control data that other users may have copied from the Site. Your profile may continue to be displayed in the services of others (e.g. search engine results) until they refresh their cache.
This Site is not intended for and shall not be used by anyone under the age of 16.
12-18 Hoxton Street
London N1 6NG